The Tourist Office in Les Baux-de-Provence has been given Category 1 status and it has implemented a Quality-based approach. With a view to retaining a distinction that guarantees the recognition and excellence of its services, Qualité TourismeTM.
To achieve this, the tourism office had to comply with a number of criteria designed to gain maximum visitor satisfaction:
-a friendly, customised welcome for visitors on the part of its staff;
-the provision of clear, accurate information about the town;
-competent, helpful staff throughout the year;
-clean, comfortable premises accessible to all;
-regional knowledge provided by holiday advisors;
-local tourist information adapted to suit visitors’ requirements.